Saturday, 29 January 2022
  3 Replies
  650 Visits
  Subscribe
Hi,
I have a relatively old Keymouse Alpha and I had to reinstall my Windows 10, so I installed the software (v3.08) and it doesn't detect my keymouse. Is it because I should revert to older versions of the software? Because the keymouse is detected by my computer and works fine, it's what I used to interact with this software in the first place! The software just tells me that no keymouse is connected when I try to save to keymouse devices...

Thanks,
Martin
5 months ago
·
#2844
Hi Martin, yes you will need to load the 2.X version for the older devices. There is a link to the 2.X software near the bottom of the download page.
5 months ago
·
#2847
Does this software issue apply to Keymouse Track as well. Having a similar issue.
5 months ago
·
#2849
Yes, any 100 series devices (KeyMouse Alpha or KeyMouse Track) will need the older software to save key layouts to the devices.
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Submit Your Response
Upload files or images for this discussion by clicking on the upload button below.
Supported: gif,jpg,png,jpeg,zip,rar,pdf
· Insert · Remove
  Upload Files (Maximum 2MB)
Captcha
To protect the site from bots and unauthorized scripts, we require that you enter the captcha codes below before posting your question.