os: Windows 10
key mouse: combination of Track and Alpha
connection: directly to IO panel, no usb hubs
save to device only detects the half connected directly to the computer, the daisy-chained half is never on the list.
have to move the PC connection to the other half in order to save changes.
help
key mouse: combination of Track and Alpha
connection: directly to IO panel, no usb hubs
save to device only detects the half connected directly to the computer, the daisy-chained half is never on the list.
have to move the PC connection to the other half in order to save changes.
help
Accepted Answer
This is one of the known issues listed on the product page for KeyMouse Alpha & KeyMouse Track. It will be resolved in the next firmware update. I realize it's a pain, but as soon as we get the computer talking to both the master & slave devices, this will be fixed.
Stanislav Kim
selected the reply #2783 as the answer for this post — 1 year ago
Heber Allred thank you for quick response. I should have read the description carefully.
I also can't get DPI changed at all. the referenced product page sates it's another known issue but I don't think it matches what I experience.
I programmed two buttons to set lowest and highest DPI (200, 3200). the buttons are on a non-default layer.
However regardless which button I press the cursor speed remains the same.
I didn't use the shift DPI functions. I tried the standard ones with both and non-both options.
Speaking of, how does the non-both DPI work? does it apply to the half where the button is bound?
I also can't get DPI changed at all. the referenced product page sates it's another known issue but I don't think it matches what I experience.
I programmed two buttons to set lowest and highest DPI (200, 3200). the buttons are on a non-default layer.
However regardless which button I press the cursor speed remains the same.
I didn't use the shift DPI functions. I tried the standard ones with both and non-both options.
Speaking of, how does the non-both DPI work? does it apply to the half where the button is bound?
Accepted Answer
This is one of the known issues listed on the product page for KeyMouse Alpha & KeyMouse Track. It will be resolved in the next firmware update. I realize it's a pain, but as soon as we get the computer talking to both the master & slave devices, this will be fixed.
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