fbpx
  Wednesday, 12 January 2022
  2 Replies
  0.9K Visits
  Subscribe
os: Windows 10
key mouse: combination of Track and Alpha
connection: directly to IO panel, no usb hubs

save to device only detects the half connected directly to the computer, the daisy-chained half is never on the list.
have to move the PC connection to the other half in order to save changes.

help
7 months ago
·
#2783
Accepted Answer
This is one of the known issues listed on the product page for KeyMouse Alpha & KeyMouse Track. It will be resolved in the next firmware update. I realize it's a pain, but as soon as we get the computer talking to both the master & slave devices, this will be fixed.
7 months ago
·
#2783
Accepted Answer
This is one of the known issues listed on the product page for KeyMouse Alpha & KeyMouse Track. It will be resolved in the next firmware update. I realize it's a pain, but as soon as we get the computer talking to both the master & slave devices, this will be fixed.
7 months ago
·
#2790
Heber Allred thank you for quick response. I should have read the description carefully.

I also can't get DPI changed at all. the referenced product page sates it's another known issue but I don't think it matches what I experience.

I programmed two buttons to set lowest and highest DPI (200, 3200). the buttons are on a non-default layer.
However regardless which button I press the cursor speed remains the same.
I didn't use the shift DPI functions. I tried the standard ones with both and non-both options.
Speaking of, how does the non-both DPI work? does it apply to the half where the button is bound?
Stanislav Kim selected the reply #2783 as the answer for this post — 7 months ago
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Submit Your Response
Upload files or images for this discussion by clicking on the upload button below.
Supported: gif,jpg,png,jpeg,zip,rar,pdf
· Insert · Remove
  Upload Files (Maximum 2MB)
Captcha
To protect the site from bots and unauthorized scripts, we require that you enter the captcha codes below before posting your question.